Return Policy

At Brando Mens Wear, we strive to offer a smooth and trustworthy online shopping experience for men’s fashion essentials. To maintain product quality and hygiene, especially for innerwear, we follow a transparent returns and exchange policy.

 Eligibility for Returns & Exchanges

You are eligible for a return or exchange under the following condition:

• Wrong Product Received: If your order includes an incorrect product, we will arrange a return or replacement at no extra cost.
  

 Non-Returnable Items

For hygiene and safety, the following products are non-returnable and non-exchangeable:

• Innerwear: Briefs, trunks, vests, and other intimate wear
  

• Sale Items: Products bought during a promotion, discount sale, or from the Offer Zone
  

Returnable Items

Products eligible for return or exchange include:

• Outerwear: T-shirts, track pants, shorts, and jackets
  

• All returns are subject to approval by our Quality Control Team
  

Important Return Conditions

• Used or Altered Items: We do not accept returns on items that are worn, washed, stitched, torn, or otherwise altered.
  

• Missing Items: If an item is missing from your order, contact us with your order ID. We’ll resolve it promptly.
  

Return Window

• You must initiate a return within 7 days of delivery.
  

• All products must pass a quality inspection before an exchange or refund is processed.
  

Processing Timelines

• Exchange Dispatch: Approved exchanges are shipped within 48 hours and delivered within 7 business days.
  

• Refunds: Processed to the original payment method within 7 business days of inspection clearance.
  

Conditions That Void Returns/Exchanges

Your return will be declined if:

• The item shows signs of use, washing, or damage
  

• Original tags, labels, or packaging are missing
  

• The return is requested after the 7-day window
  

Need Help?

Our team is here to assist you with any issues related to returns, refunds, or exchanges.

 Email: info@brandowear.in
  Call: +91 80864 61242

Brando Mens Wear is committed to quality and customer satisfaction. This men’s fashion return policy helps us maintain hygiene standards while offering a fair process for genuine concerns.